Member FAQs
"In recognition and appreciation of their obligations to clients, customers, the public, and each other, REALTORS® continuously strive to become and remain informed on issues affecting real estate and, as knowledgeable professionals, they willingly share the fruit of their experience and study with others. They identify and take steps, through enforcement of this Code of Ethics and by assisting appropriate regulatory bodies, to eliminate practices which may damage the public or which might discredit or bring dishonor to the real estate profession. REALTORS® having direct personal knowledge of conduct that may violate the Code of Ethics involving misappropriation of client or customer funds or property, willful discrimination, or fraud resulting in substantial economic harm, bring such matters to the attention of the appropriate Board or Association of REALTORS®." (from the NAR Code of Ethics Preamble Amended 1/00) You can access the full Code of Ethics which all REALTORS® must abide by  HERE.
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A complaint may be filed by another REALTOR®, by the buyer or seller or any other member of the public. To file a complaint, please contact the Salt Lake Board of REALTORS® at 486-4465 or download the Ethics Formand a copy of the Code of Ethics. The authority of the Grievance and Professional Standards Committees of the Salt Lake Board is limited SOLELY to review of alleged violations of the Code of Ethics and if necessary, to hold formal hearings on those allegations. The Committees are NOT EMPOWERED TO RESCIND OR MODIFY CONTRACTS OR AWARD MONIES (INCLUDING EARNEST MONIES). Following your review of the Articles of the Code of Ethics, please complete the complaint form, return it to the Board along with a detailed explanation of how the REALTOR® violated the Code of Ethics. You must cite specific Article(s) of the Code. A narrative arranged in chronological order is usually the best way to support your complaint. Please include copies of available documentation supporting your narrative. It is important that your narrative be as detailed and complete as possible to enable the Grievance Committee to properly evaluate your complaint. Examples of relevant documents might include Real Estate Purchase Contract (REPC), agency contracts, listing agreements, disclosure forms, etc. Before you file a complaint, we suggest you read this brochure.
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The function of the Grievance Committee is clearly distinguishable from the function of the Professional Standards Committee. The Professional Standards Committee is similar to a court. The court adjudicates matters that come before it. The Professional Standards Committee makes decisions on matters involving ethics or arbitration. The function of the Grievance Committee is similar to that of the grand jury. A grand jury evaluates potentially criminal conduct to determine whether the evidence presented warrants indictment and trial. The Grievance Committee receives ethics complaints and arbitration requests to determine, if taken as true on their face, a hearing is to be warranted. The Grievance Committee makes only such preliminary evaluation as is necessary to make these decisions. While the Grievance Committee has meetings, it does not hold hearings, and it does not decide whether members have violated the Code of Ethics. The Grievance Committee does not mediate or arbitrate business disputes.
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By becoming and remaining a member of the board and by signing or having signed the agreement to abide by the bylaws of the Board, every member agrees to submit to arbitration by the Board's facilities all disputes as defined by Article 17 of the Code of Ethics. The Request and Agreement to Arbitrate form and information on Procuring Cause will be helpful to you during this process.
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Yes. Mediation is offered as an alternative to full-blown Arbitration. After the Grievance Committee has reviewed the formal Request for Arbitration and found it to be a proper matter for Arbitration, both parties are offered the option of Mediation. Mediation is successful in 85% of cases and saves the time of all concerned.
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The REALTOR® logo follows the name of every member of the Salt Lake Board of REALTORS®. It is the badge of professionalism. The "R" signifies that the member has completed the required coursework to earn a real estate license and has joined the National Association of REALTORS®, the trade association for real estate professionals. The REALTOR "R" assures buyers and sellers the agent has agreed to abide by the rules and ethical principles adopted by the industry. Indeed, courses in Ethics are at the heart of REALTOR® education.
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The SLBR and the WFR MLS are separate entities. If you need to reach the MLS, you may reach them at 801-676-5400. The Division of Real Estate is a government agency which "provides public protection in the real estate marketplace through the education and licensure of real estate brokers, sales agents, appraisers, and the licensure of mortgage lenders. The Division is also responsible for the registration of subdivisions, timeshare developments and camp resort memberships and persons selling timeshares and camp resorts." You may reach them at 801-530-6747.
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Our online How To Join Section walks you through the process of becoming a member.
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Each year the Salt Lake Board of REALTORS® honors its most distinguished members with Awards for achievements and service in the industry and community. Each Award has it's own criteria. Click HERE, for details on how to apply or nominate someone for these awards.
The Risco key and lockbox system, available to Salt Lake Board members, is a privileged security system useful in keeping clients homes safe and secure while being listed. This system allows agents to strictly monitor viewings of the home through an electronic key storage box usually placed somewhere on the property. Link to the Keybox section.
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The Salt Lake Board offers weekly Property Tours and Networking Meetings for Members to view properties in Salt Lake County. In addition, there are networking groups and tours for the Davis County Area.
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Affiliate members are non-REALTOR® members of the board. Typically, these individuals work in real estate related industries such as mortgage, title, home inspection, etc.
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You can download a list of Affiliate Members by Trade HERE. Or logon to find an affiliate member in our IMS. Simply type "AF (their last name)" in the members search box.
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All questions concerning licensing can be addressed to the Division of Real Estate, 160 E 300 South 2nd Floor (Heber Wells Building) Phone (801) 530-6747
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"REALTORS® shall be entitled to purchase services from boards other than their primary board without the necessity of holding membership in those boards. Service fees will be determined by the individual boards." NAR Statements of Membership Policy. Please note that additional conditions may apply to MLS access at some boards.
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All payment buttons or links on this website are made and processed on a secure server inside the Member Section. The entry page and Member Section home page don't show the security popup window. It pops up when you click the button to make a credit card or telecheck payment. Online payments for bus tours, classes, keys and most Board events go through the IMS system. They will appear on your credit card statement as "REALTOR Association/MLS in Chicago".
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THE LEGAL HOTLINE offers free answers to legal questions on real estate related matters to UAR members. Members can speak to an LRC attorney, who provides them with valuable legal guidance. The Hotline is a tool that assists REALTORS® in their business and legal issues. Advice given to UAR members is for informational purposes only and not intended to create an attorney/client relationship. To reach the Legal Hotline call 801-676-5211. It is available to UAR members 8:30am - 11:30am and 1:30pm - 4:30pm on Monday, Wednesday and Friday. Members may also access the Online Legal Resource Center.
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THE FRAUD HOTLINE Are you aware that Utah ranks in the top 5 states for loan fraud, bankruptcy and foreclosures? Did you know that because of this ranking your clients pay higher interest rates and fees? The UMLA is working diligently with the FBI, HUD and the Dept. of Commerce to end these problems. If you or your clients feel you may have been victims of loan fraud or predatory lending, call the UMLA Hotline at 303-0700 or 800-530-3691. Leave a message with your phone number and you will receive a call back within 48 hours on any weekday. You may also go to the UMLA website and retrieve a copy of the complaint form provided by the Dept. of Commerce.
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The Technology Hotline is no longer available. The Board hosts an annual Technology Trade Show each year to offer information and advice on technology you can use in your day to day business.
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The National Do-Not-Call telemarketing
list was enforced and started Oct
10, 2003. Additional Requirements
went into effect on January 1, 2005.
CLICK
HERE TO BE DIRECTED TO THE DO NOT
CALL OFFICIAL WEBSITE.
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IMS is the secure section of the SLBR website. This section is available to members only and requires a logon i.d. Click HERE for logon instructions.
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Please contact our Webmaster by email or phone- 801-542-8840 and she will be happy to help you in a quick and efficient manner.
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If you have questions about the Salt Lake Board of REALTORS® that haven't been answered on this page, please email our webmaster and she will respond to you shortly with the information you need. If you have a question about the real estate industry or a real estate transaction, please look to your REALTOR® for their expertise.
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Keybox FAQs
